COOK Connect Handbook
  • COOK Connect Handbook
  • Tech
  • User Account
    • User Profile
    • Restaurant Profile
    • Forgot your Password
    • Delete My Account
  • Menu
    • Dishes
      • Create a Dish
        • Adding Dish Options
      • Edit a Dish
      • Delete a Dish
      • Add More Dishes to Menu
      • Change Price of a Dish
    • Create a Menu
      • 4 Types of Menus
      • Add Dishes to a Menu
      • Publishing your Menu
    • Manage a Menu
      • View Guest List
      • Check in a Guest
      • How to Stop Taking Orders
        • Stop Orders for Dishes
        • Stop Orders for Time Slots
      • Change Guest's Arrival/Delivery Time
      • ✨Refund Credits
    • Edit a Menu
    • Copy a Menu
    • Share a Menu
    • Cancel
  • Getting Paid
  • ✨Request $ from Diner
    • Manage
  • Chat
  • Notifications/Alerts
  • Report an Issue
  • Clear Cache
  • Refer a Friend
  • Slack
    • Download
    • How to login
    • Forgot password
  • Marketing
    • Coupons
    • How to Take Food Photos 📷
  • General
    • Manager Certificate
    • Taxes
    • Insurance
  • COVID19
    • Cleaning Instruction
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  1. Menu

Cancel

Canceling an unwanted live menu/event.

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Last updated 5 years ago

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You cannot cancel a menu/event when it is Live. Canceling an event will also refund all existing orders.

To cancel a menu/event, you must be in Cook Mode. Refer to to see how to toggle between Cook Mode and Diner Mode.

Navigate to Menus and select the menu that you would like to edit.

Click on Manage. This should take you to a page where you can make changes to your event.

Click on the Cancel button to cancel your event. You will be prompted to confirm the cancellation.

Click on the that is on the menu that you would like to cancel. This should open a pop-up box.

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