COOK Connect Handbook
  • COOK Connect Handbook
  • Tech
  • User Account
    • User Profile
    • Restaurant Profile
    • Forgot your Password
    • Delete My Account
  • Menu
    • Dishes
      • Create a Dish
        • Adding Dish Options
      • Edit a Dish
      • Delete a Dish
      • Add More Dishes to Menu
      • Change Price of a Dish
    • Create a Menu
      • 4 Types of Menus
      • Add Dishes to a Menu
      • Publishing your Menu
    • Manage a Menu
      • View Guest List
      • Check in a Guest
      • How to Stop Taking Orders
        • Stop Orders for Dishes
        • Stop Orders for Time Slots
      • Change Guest's Arrival/Delivery Time
      • ✨Refund Credits
    • Edit a Menu
    • Copy a Menu
    • Share a Menu
    • Cancel
  • Getting Paid
  • ✨Request $ from Diner
    • Manage
  • Chat
  • Notifications/Alerts
  • Report an Issue
  • Clear Cache
  • Refer a Friend
  • Slack
    • Download
    • How to login
    • Forgot password
  • Marketing
    • Coupons
    • How to Take Food Photos 📷
  • General
    • Manager Certificate
    • Taxes
    • Insurance
  • COVID19
    • Cleaning Instruction
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Chat

Use the chat feature to talk to your diners or let the diner reach you

PreviousManageNextNotifications/Alerts

Last updated 5 years ago

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You can start chat messaging you guests when they make an order. You can see a button to start a chat when you click on your menu detail page.

Once you start a chat, all conversation will be kept for up to 14 days. You can revisit a chat by clicking on the chat button on the bottom of your mobile screen, or top right on desktop.